What We Collect and Why It Matters
We collect your name, contact details, account credentials and payment method information when you register or make a deposit. For JazzCash and Easypaisa transactions, we record the wallet number and transaction reference so we can match incoming funds to your account. For Raast transfers, we log
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the Raast ID and bank reference against your deposit record. We do not store your full payment PIN or card CVV at any point. Device data — your browser type, IP address and session timestamps — is collected automatically to protect your account from unauthorised access.
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We use this to flag login attempts from unfamiliar locations and to keep your session secure. Your data is processed only to operate your account, process deposits and withdrawals, respond to your support requests and meet any legal obligations that apply in the regions where our
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services are available. We do not sell your data to third-party marketers. Retention periods vary by data type: transaction records are kept for as long as required by applicable law; account profile data is held while your account remains active and for a reasonable period after
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closure. Availability of our services depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.